About Naeeu

Naeeu is an online retail store based in El Paso, Texas, United States, dedicated to offering decorative home goods with a focus on dreamcatchers, wind chimes, and crystal ornaments. Our products are designed for customers who appreciate handcrafted aesthetics, bohemian-inspired decor, and nature-themed wall decorations.

What We Sell

Our current catalog includes a curated selection of dreamcatchers, crystal wind chimes, moon-phase decorations, tree-of-life hangings, natural agate ornaments, and suncatcher ornaments. Our product range is regularly updated to bring customers more variety within each category.

How We Operate

Naeeu operates as a direct-to-consumer e-commerce business. All orders are placed through our official website at naeeu.com. We do not operate physical retail locations. Every order is fulfilled from our location in El Paso, Texas, and shipped directly to the customer's delivery address within the United States.

Shipping

We currently ship to addresses within the United States only. Orders are delivered via standard shipping in 5 to 9 business days from the date of purchase, which includes 1 to 2 business days for order processing. Shipping is free on all orders of $39.99 and above. A flat shipping fee of $6.99 applies to orders below $39.99.

Returns

We accept returns within 30 days of delivery. Return shipping is provided at no cost to the customer. No restocking fee is charged. All items in our store are eligible for return unless otherwise stated at the time of purchase.

Customer Support

Our support team is available via email and is committed to responding to all inquiries within 24 hours. We welcome questions about orders, products, shipping status, and returns.

For any assistance, please contact us at support@naeeu.com.